Technology Adoption & Change Management
Are you transitioning to the Cloud but still struggling with legacy processes and practices that are lingering despite your best efforts?
Are you interested in improving your use and adoption of CRM and thereby improve your ROI?
While everyone understands the importance of adopting newer technology products and solutions, as well as the benefits of Cloud based systems, such as improved collaboration and enhanced accessibility, organizations frequently discover that simply implementing the systems and migrating the data alone does not ensure that all those benefits will be fully realized.
Adoption is key to being successful with technology. Successful adoption needs a careful rethinking of old, prevalent operations and remodeling those to fit the new environment.
We use proven change management techniques to ensure that the organization not only adopts to, but wholeheartedly embraces new & improved practices and processes.
We identify the process, knowledge and related gaps within the organization,
We develop a strategy to address those gaps,
We develop the appropriate training plan and deliver the training for all the stakeholders,
We ensure that the processes are adequately stewarded after we leave the organization.
Using our methodology, our clients successfully uptake newer paradigms and can derive the best benefit from the new environment.
Questions? Contact us via email or phone.